{"id":1128,"date":"2022-01-18T13:47:40","date_gmt":"2022-01-18T12:47:40","guid":{"rendered":"https:\/\/biz-support.hr\/?page_id=1128"},"modified":"2023-03-08T16:55:28","modified_gmt":"2023-03-08T15:55:28","slug":"pravila-privatnosti","status":"publish","type":"page","link":"https:\/\/biz-support.hr\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1128\" class=\"elementor elementor-1128\">\n\t\t\t\t\t\t<section data-exad-particle-enable=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-f21055e elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-parallax-effect-no exad-background-color-change-no exad-glass-effect-no exad-sticky-section-no\" data-id=\"f21055e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a30099c exad-glass-effect-no exad-sticky-section-no\" data-id=\"a30099c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a64223e exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"a64223e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4><strong>PRIVACY POLICY \u2013 PRIVACY STATEMENT<\/strong><\/h4><p><strong>We respect your privacy and that is why your information is safe with us<\/strong><\/p><p>The owner of this website is the company <strong>BIZ.SUPPORT, vl. Dolores Pu\u0161ar Banovi\u0107<\/strong><\/p><p>Your data will be processed for the purpose of sending information about our offers, news and events, and in all emails you have the option to unsubscribe from the list of recipients.<\/p><p>In accordance with the Personal Data Protection Act, at your request, you will be given access to data as well as possible correction of the same.<\/p><p>The protection of your personal data means that:<\/p><ul><li>we will never misuse your personal information in any way<\/li><li>we will never give your contact and personal information to any third party<\/li><li>your contact and personal information may be disclosed to a third party only with your permission<\/li><li>you can unsubscribe from any of our email lists at any time.<\/li><\/ul><p>All our online activities are in accordance with European legislation (EU Directive 95\/46 \/ EC, 2002\/58 \/ EC and Treaty Conventions ETS 108, ETS 181, ETS 185, ETS 189) and national legislation of the Republic of Croatia (Personal Data Protection Act) , Electronic Commerce Act, etc.).<\/p><p>BIZ.SUPPORT, vl. Dolores Pu\u0161ar Banovi\u0107 is in accordance with Art. 18a of the Personal Data Protection Act (Official Gazette No. 106\/12) appointed a personal data protection officer.<\/p><p>BIZ.SUPPORT, vl. Dolores Pu\u0161ar Banovi\u0107 undertakes to protect customers\u2019 personal data by collecting only the necessary, basic customer data necessary to meet our obligations, informing customers about how to use the collected data, regularly giving customers the opportunity to choose the use of their data, including the possibility of deciding whether or not to remove their name from the lists used for marketing campaigns. All user data is strictly kept and is available only to employees who need this data to do the job. All employees of BIZ.SUPPORT, vl. Dolores Pu\u0161ar Banovi\u0107 and business partners are responsible for adhering to the principles of privacy.<\/p><p>The website contains information about the products and services offered by BIZ.SUPPORT, vl. Dolores Pu\u0161ar Banovi\u0107 The site serves as an electronic point of sale for the company. BIZ.SUPPORT, vl. Dolores Pu\u0161ar Banovi\u0107 cannot be held liable for any damages arising from the use of information from this site for purposes beyond their intended purpose. BIZ.SUPPORT, vl. Dolores Pu\u0161ar Banovi\u0107 undertakes to apply maximum security measures in order to protect the interests of customers and prevent possible misuse of information.<\/p><p>BIZ.SUPPORT, vl. Dolores Pu\u0161ar Banovi\u0107 cannot be held liable for abuses that cannot be determined to have occurred as a result of a technical-security failure of the web store system or the failure of the employees of BIZ.SUPPORT, vl. Dolores Pu\u0161ar Banovi\u0107<\/p><p><strong>OUR VIEWS ON PRIVACY AND DATA PROTECTION<\/strong><\/p><ul><li>User privacy and data protection are human rights<\/li><li>We have a duty to take care of users and their data<\/li><li>Data is a responsibility, it should be collected and processed only when it is really necessary<\/li><li>We do not like and do not support SPAM, nor do you!<\/li><li>We will never sell, rent or otherwise distribute or publicly disclose your personal information<\/li><\/ul><p><strong>\u00a0<\/strong><strong>RELEVANT LEGAL FRAMEWORK<\/strong><\/p><p>Together with our business and internal computer systems, this website is designed in accordance with the following national and international laws related to data protection and user privacy:<\/p><ul><li><a href=\"http:\/\/eur-lex.europa.eu\/legal-content\/HR\/TXT\/?uri=CELEX%3A31995L0046\">EU Data Protection Directive (DPD)<\/a><\/li><li><a href=\"https:\/\/www.zakon.hr\/z\/193\/Zakon-o-za%C5%A1titi-potro%C5%A1a%C4%8Da\">Consumer protection law<\/a><\/li><li><a href=\"https:\/\/www.zakon.hr\/z\/220\/Zakon-o-za%C5%A1titi-osobnih-podataka\">Personal Data Protection Act<\/a><\/li><li><a href=\"http:\/\/eur-lex.europa.eu\/legal-content\/HR\/TXT\/?uri=CELEX%3A31995L0046\">EU General Data Protection Regulation (GDPR)<\/a><\/li><\/ul><p>The compliance of this website with the above-mentioned legal regulations probably means that this website complies with the data protection and privacy laws set up by many other countries. If you are unsure whether this website complies with specific data protection and data protection laws in your home country, please contact our Data Protection Officer (details can be found in Article 7) for clarification.<\/p><p><strong>PERSONAL INFORMATION COLLECTED AND WHY IT IS COLLECTED<\/strong><\/p><p>This website collects and uses personal information for the following reasons:<\/p><p><strong>Tracking site visits<\/strong><\/p><p>Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this information to determine the number of people using our website to better understand how they find and use our website and to see their journey through the website.<\/p><p>Although GA records information such as your geographic location, your device, your Internet browser, and your operating system, none of this information can personally identify you. GA also records the IP address of the computer that could be used for personal identification, but Google does not give us access to that. We consider Google to be a third-party data processor (see Article 4 below).<\/p><p>GA uses cookies, and you can find details about them in Google\u2019s guides for developers. Our website uses the analytics.js GA implementation.<\/p><p>Disabling cookies on your internet browser will stop GA from tracking any part of your visit to any part of this website.<\/p><p><strong>Contact email address<\/strong><\/p><p>If you choose to contact us via the\u00a0<strong><a href=\"mailto:info@biz-support.hr\">contact email address<\/a><\/strong>, none of the data you supply will be stored on this website and will not be transmitted \/ processed by any of the third parties of the data processors defined in Article 6. Instead, the data will be collected in email and will be sent to us via the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) which means that the content of the email is encrypted using SHA-2, 256-bit cryptography before sending over the Internet. Email content is decrypted by our local computers and devices.<\/p><p><strong>Newsletter<\/strong><\/p><p>If you choose to subscribe to our newsletter list, the email address you send us is forwarded to the software platform that provides us with email marketing services. The email address you send will not be stored in your own database or on any of our internal computer systems.<\/p><p>Your email address remains within the database of that platform as long as we continue to use the services of that email marketing platform or until you request unsubscribe from the newsletter list. You can do this by unsubscribing using the unsubscribe links found in all the newsletters we send you, or by requesting unsubscription via the contact email address.<\/p><p>If you are under the age of 16, you must obtain parental consent before subscribing to our newsletter.<\/p><p><strong>PARTNER COMPANIES PROCESSING DATA (THIRD PARTIES)<\/strong><\/p><p>We use a number of business partner services to process personal information on our behalf. These companies have been carefully selected and all comply with the regulations set out in Article 2.<\/p><p><strong>VIOLATION OF DATA PRIVACY<\/strong><\/p><p>We will notify all relevant persons and competent authorities of any breach of data privacy from our database or the database of any of our partners within 72 hours of the breach, if it is obvious that the stolen data has been stored in such a way that the identity of the data owner can be revealed.<\/p><p><strong>CHANGES TO THE PRIVACY STATEMENT<\/strong><\/p><p>This privacy statement may be amended from time to time in accordance with legislation or industry developments. We will not explicitly notify our customers or website users of these changes. Instead, we recommend that you periodically check this page for any statement changes.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-exad-particle-enable=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-b787b7f elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-parallax-effect-no exad-background-color-change-no exad-glass-effect-no exad-sticky-section-no\" data-id=\"b787b7f\" data-element_type=\"section\" id=\"cookies\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ef09f5e exad-glass-effect-no exad-sticky-section-no\" data-id=\"ef09f5e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-77e5945 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"77e5945\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4><strong>COOKIES<\/strong><\/h4><p>These Cookie Rules explain what cookies are and how we use them. You should read this rule to understand what cookies are, how we use them, the types of cookies we use, i.e. the data we collect using cookies and how that information is used and how to control cookie settings. For more information about how we use, store and store your personal information, see our Privacy Policy.<\/p><p>You can change or withdraw your consent from the Cookie Statement at any time on our website.<\/p><p>Learn more about who we are, how you can contact us, and how we process personal information in our Privacy Policy.<\/p><p>Your consent applies to the following domains: <a href=\"https:\/\/biz-support.hr\/en\/\">biz-support.hr<\/a><\/p><p><strong><div class=\"cli_user_consent_state\">Your current state: No consent given. <a class=\"cli_manage_current_consent\" style=\"cursor:pointer;text-decoration:underline;\">Manage your consent.<\/a> <\/div><\/strong><\/p><p>\u00a0<\/p><p><strong>What are cookies?<\/strong><\/p><p>Cookies are small text files that are used to store small pieces of information. Cookies are stored on your device when a web page is loaded into your browser. These cookies help us to make the website work properly, make the website safer, provide a better user experience and understand how the website works and analyze what it does and where it needs to be improved.<\/p><p><strong>How do we use cookies?<\/strong><\/p><p>Like most online services, our website uses first and third party cookies for a number of purposes. First-party cookies are generally needed for the website to function properly and do not collect any of your personal information.<\/p><p>The third-party cookies used on our websites are mainly used to understand the performance of the website, interact with our website, keep our services secure, provide advertisements that are relevant to you and all in all we provide you with a better and better user experience and assistance you to speed up future interactions with our website.<\/p><p><strong>What types of cookies do we use?<\/strong><\/p><p><strong>Important<\/strong>: Some cookies are crucial so that you can experience the full functionality of our website. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log in to your account and add products to your cart in a secure way.<\/p><p><strong>Statistics<\/strong>: These cookies store information such as the number of website visitors, the number of unique visitors, which pages are visited, the source of visits, etc. This data helps us understand and analyze the performance of the website and where it needs improvement.<\/p><p><strong>Marketing<\/strong>: Our website displays ads. These cookies are used for more personalized ads that we show you so that they make sense to you. These cookies also help us track the effectiveness of these ad campaigns.<\/p><p>The information stored in these cookies may also be used by third-party ad makers to display ads on other sites in the browser.<\/p><p><strong>Functional<\/strong>: These are cookies that help certain irrelevant functionalities on our website. These functionalities include embedding content such as videos or sharing content on a website on social media platforms.<\/p><p><strong>Settings<\/strong>: These cookies help us store your preferences and search settings such as language preferences, so you have a better and more efficient experience of future site visits.<\/p><p><p> The list of details below describes the cookies used on our website. <\/p><table class=\"cookielawinfo-row-cat-table cookielawinfo-classic\"><thead><tr><th class=\"cookielawinfo-column-1\">Cookie<\/th><th class=\"cookielawinfo-column-4\">Description<\/th><\/tr><\/thead><tbody><tr class=\"cookielawinfo-row\"><td class=\"cookielawinfo-column-1\">cookielawinfo-checkbox-analytics<\/td><td class=\"cookielawinfo-column-4\">This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category \u201cAnalytics\u201d.<\/td><\/tr><tr class=\"cookielawinfo-row\"><td class=\"cookielawinfo-column-1\">cookielawinfo-checkbox-functional<\/td><td class=\"cookielawinfo-column-4\">The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category \u201cFunctional\u201d.<\/td><\/tr><tr class=\"cookielawinfo-row\"><td class=\"cookielawinfo-column-1\">Performance<\/td><td class=\"cookielawinfo-column-4\">This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category \u201cPerformance\u201d.<\/td><\/tr><tr class=\"cookielawinfo-row\"><td class=\"cookielawinfo-column-1\">Necessary<\/td><td class=\"cookielawinfo-column-4\">This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category \u201cNecessary\u201d.<\/td><\/tr><tr class=\"cookielawinfo-row\"><td class=\"cookielawinfo-column-1\">Others<\/td><td class=\"cookielawinfo-column-4\">This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category \u201cOther.<\/td><\/tr><tr class=\"cookielawinfo-row\"><td class=\"cookielawinfo-column-1\">viewed_cookie_policy<\/td><td class=\"cookielawinfo-column-4\">The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.<\/td><\/tr><\/tbody><\/table><\/p><p><strong>How can I control my cookie settings?<\/strong><\/p><p>If you decide to change your settings later during a browsing session, you can click the \u201cPrivacy and Cookies\u201d tab on the screen. This will again display a consent notification that will allow you to change your settings or withdraw your consent completely.<\/p><p>In addition, different browsers provide different methods for blocking and deleting cookies used by websites. You can change your browser settings to block \/ delete cookies. To learn more about managing and deleting cookies, visit\u00a0<a href=\"http:\/\/wikipedia.org\/\">wikipedia.org<\/a>,\u00a0<a href=\"https:\/\/autobossi.hr\/politika-privatnosti\/www.allaboutcookies.org\">www.allaboutcookies.org<\/a>.<\/p><p><strong>How to disable cookies<\/strong><br \/>By disabling cookies, you decide whether to allow cookies to be stored on your computer. Cookie settings can be controlled and configured in your web browser.<\/p><p>For information on cookie settings, select the web browser you are using.<\/p><ul><li><a href=\"https:\/\/www.google.com\/intl\/en\/chrome\/browser\/\">Chrome<\/a><\/li><li><a href=\"http:\/\/www.mozilla.org\/en-US\/firefox\/new\/\">Firefox<\/a><\/li><li><a href=\"http:\/\/windows.microsoft.com\/en-us\/internet-explorer\/downloads\/ie-9\/worldwide-languages\">Internet Explorer 9<\/a><\/li><li><a href=\"http:\/\/www.microsoft.com\/en-us\/download\/internet-explorer-7-details.aspx\">Internet Explorer 7 i 8<\/a><\/li><li><a href=\"http:\/\/www.opera.com\/computer\/windows\">Opera<\/a><\/li><li><a href=\"http:\/\/www.apple.com\/safari\/\">Safari<\/a><\/li><\/ul><p>If you disable cookies, you will not be able to use some of the functionality on the website<\/p><p><strong>What are temporary cookies?<\/strong><br \/>Temporary cookies or session cookies are removed from your computer when you close your Internet browser. They use them to store temporary information, such as items in the shopping cart.<\/p><p><strong>What are persistent cookies?<\/strong><br \/>Persistent or saved cookies remain on your computer after you close your Internet browser program. With them, websites store information, such as a login name and password, so you don\u2019t have to log in every time you visit a particular site. Persistent cookies will stay on your computer for days, months, even years.<\/p><p><strong>What are first party cookies?<\/strong><br \/>First-party cookies come from the website you are viewing, and can be permanent or temporary. With these cookies, websites can store data that they will use again the next time they visit that website.<\/p><p><strong>What are third-party cookies?<\/strong><br \/>Third-party cookies come from advertisements on other websites (such as pop-ups or other advertisements) that are located on the website you are viewing.\u00a0With these cookies, websites can track the use of the Internet for marketing purposes.<\/p><p><strong>Does BIZ.SUPPORT, vl. Dolores Pu\u0161ar Banovi\u0107 use cookies?<\/strong><br \/>Yes, with the primary goal of making our website provide you with a better user experience.<\/p><p><strong>What cookies does BIZ.SUPPORT, vl. Dolores Pu\u0161ar Banovi\u0107 use and why<\/strong><\/p><ul><li><strong>Session cookies<\/strong>\u2013 These are temporary cookies that expire (and are automatically deleted) when you close your internet browser. We use session cookies to provide access to content and enable commenting (things you need to do when you log in with your information to the website).<\/li><li><strong>Persistent cookies<\/strong>\u2013 these usually have an expiration date far into the future and will remain in your browser until they expire, or until you delete them manually. We use persistent cookies for functionalities such as the \u201cStay Logged In\u201d tickbox, which makes it easier for users to access as a registered user. We also use persistent cookies to better understand user habits so that we can improve the website according to your habits. This information is anonymous \u2013 we do not see individual user data.<\/li><\/ul><p><strong>Are there any third party cookies on the website?<\/strong><br \/>There are several external services that store limited cookies for the user. These cookies are not set by this website, but some serve for the normal functioning of certain features that make it easier for users to access the content. We currently enable:<\/p><ul><li><strong>Measurement of attendance<\/strong><br \/><a href=\"https:\/\/biz-support.hr\/en\/\">https:\/\/biz-support.hr<\/a> uses a service for measuring traffic, which is Google analytics<br \/>If you want to disable the specified service from storing cookies, you can disable it at the following link:<\/li><li>Google Analytics \u2013\u00a0<a href=\"https:\/\/tools.google.com\/dlpage\/gaoptout\">https:\/\/tools.google.com\/ dlpage\/gaoptout<br \/><\/a><\/li><\/ul><p><strong>Additional information about opting out of cookies<\/strong><br \/>There are currently several websites to turn off the storage of cookies for different services.<\/p><p>You can find out more at the following links:<\/p><ul><li><a href=\"http:\/\/www.allaboutcookies.org\/\">http:\/\/www.allaboutcookies. org\/<\/a><\/li><li><a href=\"http:\/\/www.youronlinechoices.eu\/\">http:\/\/www.youronlinechoices. eu\/<\/a><\/li><\/ul><p><strong>Questions about the cookie policy?<\/strong><\/p><p>If you have any questions regarding the cookie policy for this or your own website, please contact us via<a href=\"https:\/\/biz-support.hr\/en\/contact\">\u00a0<strong>the online contact form.<\/strong><\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p><span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1128","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pravila privatnosti &#8226; 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